Last Updated: [20/11/2025]
Thank you for shopping with Shudh Swadeshi. We aim to deliver your favorite traditional snacks safely and on time. This Shipping Policy explains how we process, dispatch, and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Fresh items may require additional preparation time.
2. Shipping Methods & Delivery Time
We ship across India through trusted courier partners.
Estimated Delivery Time:
- Local/Within City: 1–3 days
- Within State: 2–5 days
- Rest of India: 3–7 days
Delivery time may vary based on location, courier delays, holidays, and unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Total weight of the order
- Courier service availability
Free shipping may be offered during promotional periods.
4. Order Tracking
Once your order is dispatched:
- You will receive a tracking number via SMS/Email/WhatsApp.
- You can track your shipment using the courier’s tracking page.
5. Packaging
All products are packed safely in:
- Food-grade packaging
- Sealed pouches/containers
- Protective outer packaging for safe delivery
We ensure freshness and prevent breakage.
6. Incorrect Address or Failed Delivery
Please provide accurate delivery details.
Shudh Swadeshi is not responsible for delays or losses due to:
- Incorrect or incomplete address
- Customer unavailability at the time of delivery
- Wrong phone number
Additional charges may apply for re-delivery.
7. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Strikes or natural events
- Courier issues
- High order volume (festive seasons)
We will do our best to keep you updated.
8. International Shipping
Currently, we do not offer international shipping.
We deliver only within India.
9. Damaged or Missing Items
If your order arrives:
- Damaged
- Spoiled
- Missing items
Please contact us within 24–48 hours with photos or video proof.
We will review and provide a replacement or refund as per our Return Policy.
10. Contact Us
For shipping-related queries, contact us:
📧 Email: info@shudhswadeshi.in
📞 Phone: [9296969941]
🌐 Website: www.shudhswadeshi.in